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Who we are

Who we are

PHE

GEX

Who we’ve served

Port Hedland Port Services

Term

2009 and ongoing

Location

Port Hedland

Capability

Odyssey supplies and operates two pilot boats and a maintenance vessel to the Pilbara Ports Authority (PPA). The pilot boats assist in facilitating all shipping in and out of the Port of Port Hedland by providing inner and outer anchorage marine pilot transfers. The maintenance vessel performs hydrographic survey and beacon maintenance work across all PPA controlled ports.

Project Overview

Odyssey commenced operations in Port Hedland in 2008, when total throughput at the port was 125 million tonnes.

By 2022, that figure had grown to 561 million tonnes, making it the largest bulk export port in the world and, over that same period, Odyssey scaled its operations accordingly, averaging over 6,000 pilot transfers a year and peaking at more than 5,000 hours of hydrographic survey.

Their difference is their quality of service – they're highly responsive and they over-deliver on their requirements.

Heathcliff pimento

Harbour master - Port Hedland

FMG Line Boat Services

Term

2017 and ongoing

Location

Anderson Point, Port Hedland

Capability

Odyssey provides line boat and draft survey vessel services to FMG across their Anderson Point Terminal.

Project Overview

FMG load approximately 1,000 ships per year with 190 million tonnes of iron ore from the Anderson Point Terminal. Odyssey runs the ships’ mooring lines to shore for every one of these ships. We also transfer the surveyors to and around the ships multiple times checking exactly how much product is on each ship prior to departure.

They're very focused on their people – they’re great in the diversity space, proactive in traineeships (particularly for Indigenous employment).

Tony Young

Commercial Specialist

Wilhelmsen Port Services

Term

2012 and ongoing

Location

Port Hedland

Capability

Full range of marine services including crew and ship spare deliveries, provision of line boat and draft survey vessel services, warehousing and road transport.

Project Overview

Wilhelmsen Port Services (WPS) is a shipping agent in Port Hedland that provides services to terminal owners including BHP Billiton and Rio Tinto, energy importers like BP as well as some of the largest shipping companies in the world. WPS regularly facilitate 120 port calls per month. Odyssey provides all the maritime and local logistics to WPS using a fleet of six vessels and three trucks.

They do exactly what you ask them to do without any fuss – we just know it’s being done and being done safely – we never have any issues with them.

Riaan Swart

Senior Operations Manager

Seacorp Marine Services

Term

2017 and ongoing

Location

Anderson Point, Port Hedland

Capability

Transfer of draft surveyors, supply of line boats and crew transfer vessels as well as warehousing services.

Project Overview

Seacorp is a trusted terminal agent to mining companies exporting iron ore and manganese from Port Hedland. Odyssey provides Seacorp with an exceptional service that is on time, every time. The manganese ships that Seacorp service can be particularly labour intensive while loading compared to other bulk products and often require our draft vessels to perform multiple passes so that the draft surveyors can accurately record the draft marks.

They’re an extremely professional service provider – we do interact with other providers, but they’re head and shoulders above the rest.

Justin Rullo

Operations Manager

MER Solutions

Term

35 days

Location

Port Hedland

Capability

Odyssey provided a crewed dive support and utility vessel to support MER Solutions in performing repairs to a seriously damaged iron ore carrier located offshore. The project was time critical and required a high degree of coordination, communication and cooperation with MER Solutions under ‘high stakes’ conditions.

Project Overview

A fully loaded Capesize iron ore bulk carrier departing Port Hedland suffered a steering failure and contacted the edge of the Port’s navigational channel causing substantial damage to the ship’s hull. The ship, which was taking water into two ballast tanks, was escorted to anchorage outside the Port some 20 nautical miles offshore for repairs. Using our vessel, the Amplitude, Odyssey worked with MER Solutions to facilitate access to the ship for a dive team and transported a considerable amount of products, including 60 pallets of concrete, needed to repair the ship’s hull. Following the initial repairs, which took over a month, the ship was able to safely set sail for unloading and further repairs.

They're very professional, very focused, very flexible, and very competent – they're just great partners.

Stephen Ainscough

Director

WA Department of Health

Term

15 days

Location

Port Hedland

Capability

Odyssey performed multiple vessel transfers of medical personnel and Covid-19 positive passengers between an iron ore ship and shore.

Project Overview

Following an outbreak of Covid-19 on board an iron ore carrier anchored off Port Hedland, Odyssey worked closely with WA Health to implement a range of controls to safely transfer all the ship’s crew to shore for medical treatment and hotel quarantine, whilst ensuring zero spread of Covid-19 to third parties.

Odyssey was fantastic in understanding the task at hand but, even more importantly, understanding why, when things changed day to day, another solution needed to be employed. Once they had their answers, they took it upon themselves to design and put in place effective solutions to the problems. That’s what you look for in a true partnership.

Dr Tudor Codreanu

Director, Disaster Preparedness and Management Directorate

WHO WE ARE

The Odyssey way

Who we are

PHE

GEX

Our journey

Odyssey as it’s known today is the result of an acquisition that occurred in 2017. The name ‘Odyssey’ was chosen to represent the journey on which we were embarking, rebuilding the business in the short-term and then adapting, improving and growing into the future.

Since 2017, the journey has been extraordinary. We’ve built a new culture, from the ground up, based on the following principles:

  • The highest standards of corporate governance to ensure that the company and its people do what’s right every time.
  • A flat “one team” structure in which everyone is valued, and no-one is more important than anyone else.
  • Category-leading in-house training and mentoring, ensuring a highly skilled workforce, with significant opportunities for advancement.
  • A commitment to increasing Indigenous and female workforce participation by growing a team that reflects the society we live in.
  • A genuine sustainability mandate with targets geared towards reducing our carbon footprint and minimising our ecological impact.
  • Reinvestment in the business, it’s systems, assets and people so that we never stand still, are constantly improving and setting new standards for others to follow.


We’ve developed exceptional customer relationships on the back of extremely hard work, open communication and a ‘can-do’ ethos.

By engaging with our personnel regularly, communicating openly and transparently and providing career pathways and promotional opportunities, we’ve built a strong rapport with our people.  

Our safety record has been, and continues to be, the envy of the industry and we’ve had 100% operational reliability.

As Port Hedland and its demands have grown, so have we, investing in the world’s best pilot boats and line boats as part of our state-of-the-art fleet and expanding our crew of highly capable people.

And we’ve added to our capability with a marine towage management business, currently operating out of the Port of Geelong in Victoria.

Finally, in March 2023 we amalgamated the inshore and towage businesses under a single, new brand – a brand which reflects who we truly are – a modern, professional organisation and a real leader in our industry.

However, despite all we’ve achieved so far, our journey is only just beginning, and we’re really excited about the challenges ahead.

WHO WE ARE

What we stand for

We’re a company that reflects the real world, with a diverse team of people from diverse backgrounds.

We look to change the culture of the industry by promoting a one team approach, bringing new people into the industry and giving them the training and skills required to excel in an environment that is fast-paced and ever-changing.


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Social responsibility

XX%

Indigenous personnel

XX%

Local employees

XX%

Female personnel

XX%

Work experience students

Partnering with the community

Are you an indigenous organisation that would like to work with us?

What we stand for

Headline to go here

Who we are

PHE

GEX

What we stand for

Our Ideology

Our Principles

Do what’s right, not what’s easy

We do what we say we’ll do and won’t take short cuts or compromise our standards for anything or anyone.

Refuse to be average

Just being good isn’t good enough. We go the extra mile to over-deliver in everything we do.

Stronger together

Individually, we’re all extremely capable but by caring for each other, respecting our differences and working as a united team we move the whole industry forward.

Have each other’s backs

Internally and externally, we trust each other, we look out for each other and we never let anyone down.

Better tomorrow, than today

We constantly improve everything we do, from our systems and processes to building a more skilled, diverse workforce and a more sustainable business.

WHO WE ARE

Our People

Who we are

PHE

GEX

Our people

We’re a company that reflects the real world, and we employ a highly experienced team of people from diverse backgrounds. 

Wesley van der Spuy

Chief Executive Officer

Yvonne Wortelboer

HR & Personnel Logistics Coordinator

Andrea Ang

Financial Controller

Matthew McCaffrey

Marine Superintendent

Ryan Baker

Operations Manager

Catherine Foster

HSEQ Coordinator

Anji Bun

Assistant Accountant

Danny Outram

Marine Superintendent

Wesley van der Spuy

Chief Executive Officer

Ryan Baker

Operations Manager

Yvonne Wortelboar

HR & Personnel Logistics Coordinator

Chris McGrath

HSEQ Operations Generalist

Andrea Ang

Financial Controller

Catherine Foster

HSEQ Coordinator

Matthew McCaffrey

Marine Superintendent

Anji Bun

Assistant Accountant

Danny Outram

Marine Superintendent

Who we are

Who we’ve served

Who we are

PHE

GEX

The Odyssey way

The most dependable maritime logistics provider in Australia.

We are a maritime logistics provider with operations in the world’s largest bulk export port, the Port of Port Hedland and Victoria’s premier bulk export port at the Port of Geelong.

Our clients include some of the world’s leading miners, and Port Authorities, shipping agents and tug owners. What we do is provide and operate pilot boats, hydrographic survey vessels, line boats and crew and cargo transfer vessels. We also provide towage management services, marine infrastructure maintenance and other on and off water logistics services to ensure the continuity of port operations.

We leave nothing to chance

Port operations can be disrupted by poor weather, moving timetables, withdrawal of labour or breakdowns.

What port operations won’t be disrupted by, is us.

We’ve never had a safety, people or asset availability issue that has caused a disruption to port operations, or compromised a client. That’s because we are constantly assessing risks, strategising, and making sure we are prepared for any eventuality. This includes having highly qualified people, establishing multiple avenues for labour, making sure our vessels are properly maintained, taking care of our people and the communities we operate in, and proactively replacing assets at the end of their lifecycle.

What's expected is just the starting point

Being dependable is about more than a contract; more than just delivering our services on time, every time, like clockwork. That’s a given.

It’s about having an intimate understanding of our customers’ maritime logistics needs and the environments in which we work. It’s about being vigilant on the water and dealing with issues quickly and efficiently.

It’s about anticipating problems before they arise and proactively solving them. And it’s about being ultra-responsive and helping out however we can, wherever required.

Odyssey at a glance

Operating in Australia since 2006

Vessel owner, operator and supplier of inshore vessel services and comprehensive marine towage management services

Multiple sources of labour to guarantee continuity

Highly trained, diverse workforce

Unparalleled safety and delivery record

Industry leading systems and technologies

Clients include some of the world’s leading miners, and port authorities, shipping agents and tug owners

24/7/365

Operations

14

Years experience

14

Vessel strong fleet

90+

Highly trained, diverse workforce

WHO WE ARE

Our Journey